Our Journey
Crafting genuine Italian pizza with pride since 1985
From Naples to Your Neighborhood
'CinderHavenPortal began with a simple dream: to bring authentic Neapolitan pizza to London. Founded by the Brown family in 1985, our pizzeria started as a small, family-run establishment with recipes handed down through generations.
Oliver Brown, our founder, learned the art of pizza-making during her travels throughout Italy, studying under master pizzaiolos in Naples—the birthplace of pizza. Upon returning to the UK, she was determined to recreate the magic of true Italian pizza, using traditional methods and the finest ingredients.
What began as a modest 12-seat pizzeria has grown into a beloved local institution, but our commitment to quality and authenticity has never wavered. We still use the same wood-fired oven techniques, make our dough fresh daily, and source the highest quality ingredients we can find.
Today, 'CinderHavenPortal remains family-owned and operated, with the second generation of the Brown family now leading our passionate team. While we've embraced some modern innovations, the heart of our business remains the same: creating delicious, authentic pizza that brings people together.
Our Values
Quality Ingredients
We source the freshest, premium ingredients, collaborating with local farmers and Italian importers to preserve authentic flavors.
Traditional Methods
Our pizzas are crafted using time-honored techniques, with dough fermented for 48 hours and baked in genuine wood-fired ovens.
Community Focus
We strive to be more than just a restaurant—we’re an active part of our community, supporting local initiatives and offering a welcoming space for all.
Sustainability
We are committed to environmentally friendly practices, from reducing food waste to using eco-friendly packaging and supporting sustainable agriculture.
Meet Our Team
The passionate people behind our delicious pizzas
Oliver Brown
Owner & Head Chef
Second-generation owner who trained in Naples and has been perfecting our recipes for over 15 years.
Sofia Martinez
Executive Chef
Trained in Italy and brings 12 years of culinary expertise to our kitchen, specializing in seasonal specialties.
Marco Rossi
Master Pizzaiolo
Born in Naples, Marco has been crafting perfect pizzas for over 20 years and trains all our pizza chefs.
Laura Thompson
Restaurant Manager
Ensures every guest has an exceptional dining experience and leads our front-of-house team with warmth and efficiency.
Daniel Chen
Sommelier & Beverage Director
Curates our beverage program, specializing in Italian juices and perfect pizza pairings.
What Our Customers Say
The most authentic Neapolitan pizza I've had outside of Italy. The crust is perfectly chewy with those beautiful charred spots that only a wood-fired oven can create.
James Wilson
I love that 'CinderHavenPortal uses local ingredients and sustainable practices. You can taste the difference in every bite. Their seasonal specials are always something to look forward to!
Sarah Johnson
Been coming here for years and the quality never wavers. The staff treats you like family, and the pizza... well, it's simply heaven, as the name suggests. Don't miss the Truffle Mushroom pizza!
Michael Rodriguez
Awards & Recognition
Best Pizzeria in Karlport
Local Food Awards, 2019-2023
Top 50 Pizzerias in the UK
National Restaurant Guide, 2021-2023
Authentic Neapolitan Pizza Certification
Associazione Verace Pizza Napoletana, 2018
Sustainable Business Practice Award
Regional Green Business Association, 2022
Come Visit Us
Experience the taste of authentic Italian pizza in a warm, welcoming atmosphere